By accessing and using SynapseX AI ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
SynapseX AI is a web-based software-as-a-service (SaaS) platform that provides AI-powered cryptocurrency market analysis, trading signals, portfolio tracking, and market screening tools. The Service is provided for informational and educational purposes only.
All trading signals, market analysis, and content provided by SynapseX AI are for informational purposes only and do not constitute financial, investment, or trading advice. Cryptocurrency trading involves substantial risk of loss. Past performance does not guarantee future results. You are solely responsible for your trading decisions.
SynapseX AI offers a free tier and a Premium subscription at $19.99/month. Payments are processed securely through Paddle. Subscriptions automatically renew monthly unless cancelled. You may cancel your subscription at any time through your account settings.
We offer a 7-day money-back guarantee for new Premium subscribers. If you are not satisfied with the Service within the first 7 days of your subscription, contact us at support@synapsex-ai.com for a full refund. After 7 days, refunds are issued at our discretion.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts that violate these terms.
You may not use the Service to: violate any laws or regulations; transmit harmful or malicious content; attempt to gain unauthorized access to our systems; resell or redistribute our signals without permission; use automated tools to scrape our data.
All content, algorithms, and software comprising SynapseX AI are the intellectual property of SynapseX AI and are protected by applicable copyright and intellectual property laws.
SynapseX AI shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or reliance on any information provided. Our total liability shall not exceed the amount paid by you in the 30 days preceding the claim.
We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.
For questions regarding these Terms, contact us at: support@synapsex-ai.com
We collect information you provide directly: email address and name (via Google OAuth login). We also collect usage data including trading signals requested, portfolio data you enter, and device/browser information for security purposes.
We use your information to: provide and improve the Service; process payments; send service notifications and updates; personalize your experience; ensure security and prevent fraud.
Your data is stored securely on servers located in Russia (Timeweb Cloud). Trading journal and portfolio data is stored in an encrypted SQLite database. We retain your data for as long as your account is active or as needed to provide services.
We use the following third-party services: Google OAuth (authentication); Paddle (payment processing); Groq and Google Gemini AI (signal generation); Telegram (notifications). Each service has its own privacy policy.
We use session cookies to keep you logged in. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect Service functionality.
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in operating our Service, subject to confidentiality agreements.
You have the right to: access your personal data; correct inaccurate data; request deletion of your data; export your data. To exercise these rights, contact us at support@synapsex-ai.com.
We implement industry-standard security measures including HTTPS encryption, secure session management, and regular security audits. However, no method of transmission over the internet is 100% secure.
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our Service.
For privacy-related questions: support@synapsex-ai.com